Shipping Policy
Shipping Policy
Last Updated: June 2026
1. Production Lead Time
Production lead time depends on:
• Manufacturing process
• Material selection
• Quantity ordered
• Surface finishing requirements
Typical lead times:
SLM Metal Printing:
3-10 business days
MJF/SLS Nylon Printing:
2-7 business days
CNC Machining:
3-15 business days
Vacuum Casting:
7-20 business days
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2. Shipping Methods
Orders are typically shipped using:
• DHL Express
• FedEx
• UPS
• TNT
• Other customer-designated carriers
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3. Shipping Costs
Shipping costs are quoted separately unless otherwise specified.
Shipping charges depend on:
• Package size
• Weight
• Destination country
• Delivery speed
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4. Customs Duties & Import Taxes
Customs duties, import taxes, VAT, and other local charges may apply depending on the destination country and shipping method.
Responsibility for such charges will be specified in the quotation and agreed upon before order confirmation.
Where applicable, Cai Precision can provide DDP (Delivered Duty Paid) shipping solutions upon request.
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5. Delivery Estimates
Delivery times are estimates only.
Actual delivery times may vary due to:
• Customs clearance
• Weather conditions
• Local logistics delays
• Force majeure events
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6. Damaged Shipments
If a package arrives damaged, customers should:
• Photograph the packaging and products immediately
• Notify the carrier when possible
• Contact us within 7 days of delivery
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7. Contact Information
Cai Precision
Email:
info@cai-precision.com
Website:
www.cai-precision.com